Privacy Policy

AMREN Digital (“AMREN”, “we”, “us”, “our”), part of AMREN VENTURES, respects your privacy. This policy explains what information we collect through digital.amren.ae (the “Site”), how we use and share it, and the choices available to you. It is written in plain language for visitors and prospective clients of a UAE-based digital agency and is not a substitute for legal advice.

Who we are

AMREN Digital is a Dubai-based digital growth agency and part of AMREN VENTURES. For any privacy question, you can reach us through the contact details at the bottom of this page.

Information you provide to us

When you submit a contact, free audit, waitlist, or landing page enquiry form, we collect the details that form asks for, which may include:

• Your name and, where provided, job title or role
• Company or business name
• Email address
• Phone and/or WhatsApp number
• Website URL, industry, and current marketing channels (where the form asks for these)
• Any message, goal, or challenge you describe to us

We do not ask for payment details, government ID numbers, or other sensitive personal data through these forms.

Information collected automatically

Like most websites, our servers and hosting provider record standard technical information for any visitor — such as IP address, browser type, device type, referring page, and pages visited — for security and operational purposes. Beyond this baseline logging, we only collect broader usage analytics (such as session duration or navigation paths) through analytics cookies, and only after you have granted analytics consent through our cookie banner. See Cookie Policy for the full list of categories.

Cookies, analytics, and advertising technologies

We use essential cookies to operate the Site, and — only where you have granted the relevant consent — optional analytics and marketing technologies, which may include Google Analytics, Google Ads conversion tracking, and Meta (Facebook/Instagram) Pixel. These tools help us understand how visitors use the Site and measure the performance of our own advertising campaigns. None of these load before you make a choice in the cookie banner, and none load at all for a category you decline. Full detail is in our Cookie Policy.

How we use your information

We use the information described above to:

• Respond to your enquiry and follow up on the service you asked about
• Prepare proposals, quotes, or a free digital audit where requested
• Deliver services to clients we have an active engagement with
• Improve the Site and understand which pages and campaigns are working, using analytics you have consented to
• Measure the performance of our own paid advertising, using marketing cookies you have consented to
• Meet legal, tax, or accounting obligations where applicable

We do not sell your personal information, and we do not use form submissions for purposes unrelated to the enquiry or service you engaged us for.

Marketing communications

If you submit an enquiry, we may follow up about the service you asked about. We will only send broader marketing updates (such as newsletters or promotional offers) where you have opted in to receive them, and you can ask to stop receiving them at any time using the contact details below.

Who we share information with

We do not sell or rent your personal information. We share it only with:

• Service providers who help us operate the Site or deliver a service you requested — for example, our email delivery provider (Resend), hosting provider, or analytics/advertising platforms you have consented to (Google, Meta)
• Professional advisors (such as accountants) where necessary for our own legal or financial obligations
• Authorities, where required by applicable law or a valid legal process

Any third-party service provider we use is only given the information needed to perform its function, and remains subject to its own privacy policy.

Data retention

We keep enquiry and client information for as long as reasonably necessary to respond to your enquiry, deliver an active engagement, and meet our own legal, accounting, or tax obligations, after which it is deleted or anonymized. You can ask us to delete information sooner using the contact details below, subject to any retention we are legally required to keep.

Data security

We take reasonable technical and organizational measures to protect the information you share with us, including transmitting form submissions over encrypted (HTTPS) connections and limiting access to enquiry data to the team members who need it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International data transfers

We are based in the United Arab Emirates. Some of the service providers we use (such as our hosting, email, and analytics providers) may process data on servers located outside the UAE. Where this happens, we rely on those providers’ own safeguards and standard industry practices for cross-border data transfer.

Third-party websites

The Site may link to third-party websites, including client project sites in our portfolio and our social media profiles. We are not responsible for the privacy practices of those external sites, and we encourage you to review their own privacy policies.

Children’s privacy

The Site is intended for businesses and professionals, and is not directed at children. We do not knowingly collect personal information from children.

Your choices and rights

Depending on where you are located, you may have rights to request access to, correction of, or deletion of your personal information, or to object to certain uses of it. You can:

• Change your cookie preferences at any time — see our Cookie Policy for how
• Ask us what information we hold about you, or ask us to correct or delete it
• Opt out of marketing communications at any time

To exercise any of these choices, contact us using the details below. We will respond to legitimate requests within a reasonable timeframe, in line with applicable law.

Changes to this policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page will always reflect the current version.

Contact us

Questions about this policy or how we handle your information can be sent via WhatsApp or phone at +971 56 885 7443, by email at hello@amren.ae, or through our contact form.